FOR FAMILIES
5 questions to ask on day one of a hospital stay
What to ask, who to ask, and how to get answers without being "that family."
Independent medical record review · Florida & Washington, DC
Someone should be reading the whole chart.
Nearly 30 years in emergency and trauma medicine, now working for you — not the hospital. Clear answers for families. Sharp analysis for attorneys.
~30 yrsEmergency medicine
10 yrsNurse practitioner
TraumaSurgery specialty
FL + DCLicensed in both
Who I help
Two kinds of clients. One standard: read everything.
Patients & Families
Your loved one is in the hospital and nobody's explaining anything.
I review the records, translate what's happening, and help you advocate with the care team — calmly and effectively.
See family services →
Law Firms
You need to know what happened — and whether it matters.
Case screening, medical chronologies, and standard-of-care analysis from a clinician who's worked the trauma bay.
See attorney services →
For Patients & Families
A clinician in your corner.
I don't replace your doctors. I make sure you understand what they're doing — and that nothing important slips through.
Chart Review & Clarity Call
A one-time deep look at the records
- Full review of the records you provide
- Written plain-English summary
- 60-minute call to walk through findings
- List of questions for the care team
From $___pricing TBD
Hospital Stay Advocate
Support through an active admission
- Ongoing record review during the stay
- Prep before rounds and family meetings
- Daily check-ins by phone or text
- Discharge plan review
From $___ / weekpricing TBD
Second Look Consult
Before a big decision or appointment
- Review of a diagnosis or treatment plan
- Help weighing options and risks
- Appointment prep and question list
- Follow-up call after the visit
From $___pricing TBD
For Attorneys
Medical records, decoded for litigation.
Personal injury, medical malpractice, and wrongful death. Fast turnaround, organized work product, and a clinician who knows what the trauma bay actually looks like.
Case Merit Screen
Should you take this case?
- Focused review of key records
- Red flags and potential deviations
- Short written memo + call
Flat feepricing TBD
Record Review & Chronology
The full picture, organized
- Complete record review, all providers
- Detailed medical chronology
- Missing-records identification
- Injury & treatment summary
Hourlypricing TBD
Standard-of-Care Analysis
For malpractice matters
- Care compared against accepted standards
- Deposition & discovery question prep
- Expert witness identification support
Hourlypricing TBD
How it works
Simple, secure, and fast.
Tell me what's going on
A short intake form and a free 15-minute call to see if I can help.
Share the records
Upload through a secure, HIPAA-compliant portal with a signed authorization.
Get clear answers
A written summary and a call to walk through what I found — and what to do next.
Case Files
Learn to read the chart like a detective.
Real-world clinical reasoning, explained. For patients, families, nurses, and new clinicians.
CASE STUDY
The lab value everyone charted and nobody acted on
A step-by-step walk through a missed trend — and how it could have been caught.
FOR CLINICIANS
Thinking like a trauma clinician
The assessment habits that separate good nurses and residents from great ones.
Get a new Case File every week.
Free. No spam. Unsubscribe anytime.
Free. No spam. Unsubscribe anytime.
About
I've seen medicine from every side of the stretcher.
I started as an EMT before I was 19. Since then I've worked nearly 30 years in emergency medicine — on the street, in flight transport, in critical care, and for the last decade as a nurse practitioner in trauma surgery.
I've watched the system get busier, more fragmented, and harder for patients to navigate. Too often, no one is reading the whole chart. Med Detective exists so someone does — for you.
Kathleen Phelps, NP
EMTFlight transportCritical careTrauma surgery NPLicensed in Florida & DC
FAQ
Good questions.
Are you my medical provider?
No. I provide education, record review, and advocacy support. I don't diagnose, prescribe, or direct your treatment — your care team remains responsible for your care. My role is to help you understand it and speak up effectively.
How do you get the medical records?
You request them (I'll show you how) or sign an authorization, then upload them through a secure portal. Attorneys typically provide records directly.
Where do you work?
I serve families and attorneys in Florida and the Washington, DC area, where I'm licensed. Most record review happens remotely, so reach out even if you're elsewhere and we'll discuss your situation.
Does insurance cover this?
No. Independent advocacy is private-pay, which is exactly what keeps me working for you rather than a hospital or insurer.
What's your turnaround for attorneys?
It depends on volume of records. Case merit screens are prioritized. We'll confirm timing before any work begins.
Get started
Request a free 15-minute consult.
Tell me a little about the situation. I'll follow up within one business day.
🔒Please don't include medical details in this form. We'll collect records securely after our first call.